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Return & Exchanges: You have 30 days from the date of invoice to return merchandise for full refund, as long as item is unused, in it's original condition, with original tags and packaging. Original shipping charges are not refunded. If an item you purchased does not fit, you may exchange it for a different size, within 30 days. Please contact us immediately if you need a different size. Defective or Incorrect: If a product is received defective or incorrect, please contact us immediately and we will do whatever possible to resolve the issue. We will only cover return shipping if we are notified prior to return. No refunds on classes, trips or used items.